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The Impact of COVID-19 on Open Enrollment


Employers can expect major disruptions to open enrollment this year due to the coronavirus (COVID-19) pandemic. As such, employers should stay apprised of current trends and begin preparing sooner rather than later.

Trends to Watch

Many organizations are expected to hold entirely virtual open enrollment due to the coronavirus. Virtual enrollment has been trending for several years, and the COVID-19 pandemic is helping to solidify its prominence. A virtual enrollment process typically includes an onlineenrollment platform for selecting benefits, hosting remote meetings between employees and HR, and downloading benefits resources.

Also, many employers are meeting current employee needs through supplemental health plans with an emphasis on overall well-being. Adding optional health benefits can be a way to limit additional employer spending and provide assistance to employees who need it.

Ways Employers Can Prepare

Open enrollment isn’t always a clear-cut process. Employers can review the following strategies and consider how similar initiatives might improve their own open enrollment efforts:
  • Reach out to employees to determine what kind of enrollment process will work best for them.
  • Confer with management about any operational restrictions that may influence open enrollment.
  • Meet with stakeholders to solidify what the enrollment process will look like.
  • Inform all stakeholders about the enrollment process and where to find benefits resources.
  • Communicate to employees about open enrollment using multiple channels.
Speak with HANYS Benefit Services today for additional open enrollment resources. Contact HANYS Benefit Services by email or by calling (800) 388-1963. This is not intended to be exhaustive nor should any discussion or opinions be construed as professional advice. © 2020 Zywave, Inc. All rights reserved.

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